Terms and Conditions for Therapy Services

A Guide for Clients and Practitioners

Introduction

These Terms and Conditions (“Agreement”) govern the provision of therapy services (“Services”) by [StrongHeart Warrior Project] (“the Practice,” “we,” “us,” or “our”) to clients (“you” or “your”). By engaging in our therapy services, you indicate your acceptance of these terms and conditions. If you have questions or require clarification, please discuss them with your therapist before commencing therapy.

1. Scope of Services

We offer psychological and therapeutic services provided by licensed and qualified therapists, including but not limited to individual therapy, couples therapy, family therapy, and group therapy. Services may be delivered in person, online, or by telephone depending on client preference, therapist availability, and relevant laws or regulations.

1.1 Limitations of Service

Our practice does not provide emergency services. In the event of a mental health crisis or emergency, please contact emergency services or proceed to your nearest emergency room.

1.2 Suitability

Therapy services may not be suitable for everyone. We reserve the right to assess the suitability of the therapeutic relationship and may refer you to alternative services if deemed necessary.

2. Confidentiality

Your privacy and confidentiality are of utmost importance to us. All information shared during therapy sessions is confidential and will not be disclosed to third parties without your written consent, except in circumstances outlined below.

2.1 Exceptions to Confidentiality

Confidentiality may be breached only under the following circumstances, as required by law:

• If there is a risk of harm to yourself or others
• If there is suspected or disclosed abuse or neglect of a child, elder, or vulnerable adult
• When required by a valid court order or subpoena

Your therapist will discuss any necessary disclosures with you where possible.

2.2 Record Keeping

We maintain secure records of your sessions in compliance with applicable data protection laws. You have the right to request access to your records, subject to legal and ethical considerations.

3. Appointments and Cancellations
3.1 Scheduling

Appointments are scheduled by mutual agreement. Please notify us of any schedule changes as early as possible.

3.2 Cancellation Policy

We require [24/48] hours’ notice for cancellations or rescheduling. Cancellations made with less notice may incur a cancellation fee, except in cases of emergency or illness.

3.3 Missed Appointments

Failure to attend a scheduled appointment without notice may result in a charge for the full session fee.

4. Fees and Payment
4.1 Fee Structure

Fees for therapy services will be discussed and agreed upon prior to commencing therapy. Fees may vary based on the type and length of service.

4.2 Payment Terms

Payment is due at the time of service unless prior arrangements have been made.

4.3 Insurance

If you wish to use insurance for services, it is your responsibility to confirm coverage with your insurer. We may provide invoices or documentation as needed for reimbursement.

4.4 Fee Changes

We reserve the right to adjust fees with reasonable notice. Existing clients will be informed of any changes at least [30] days in advance.

5. Therapist-Client Relationship
5.1 Professional Boundaries

A therapeutic relationship is strictly professional. Boundaries are maintained to protect the integrity of therapy and the well-being of all parties.

5.2 Dual Relationships

Therapists will not engage in dual relationships (business, social, or otherwise) with clients to avoid conflicts of interest.

5.3 Communication

Communication outside of scheduled sessions should be limited to administrative matters (e.g., scheduling, billing). Therapeutic content should be reserved for sessions.

6. Termination of Services
6.1 Client-Initiated Termination

You may end therapy at any time. It is recommended to discuss termination with your therapist to support a positive transition.

6.2 Therapist-Initiated Termination

Your therapist may terminate services if:

• You violate the terms of this agreement
• Your needs are outside the therapist’s scope of competence
• Therapy is no longer effective or appropriate

In such cases, referrals may be provided where possible.

6.3 Transfer of Care

Upon termination, you may request that your records be forwarded to another healthcare provider, subject to your written consent.

7. Rights and Responsibilities
7.1 Client Rights

As a client, you have the right to:

• Confidential and respectful treatment
• Information about your therapy and treatment options
• Participate in your treatment planning
• Request access to your records
• Make a complaint about your care

7.2 Client Responsibilities

Clients are expected to:

• Attend sessions punctually
• Engage honestly and openly in the therapeutic process
• Respect the boundaries and policies set forth
• Pay fees as agreed

8. Privacy Policy

We adhere to all relevant privacy and data protection legislation, including [specify relevant laws, e.g., HIPAA, GDPR]. Your personal and health information will be protected at all times.

9. Informed Consent

By commencing therapy, you consent to participate in sessions with an understanding of the potential benefits and risks. Your therapist will review these with you, and you are encouraged to ask questions.

10. Complaints and Dispute Resolution

If you have concerns or complaints regarding your therapy, please bring them to the attention of your therapist or practice management. We are committed to resolving disputes in a fair and timely manner. If necessary, you may refer complaints to the appropriate licensing body.

11. Changes to Terms and Conditions

These terms and conditions may be revised periodically. Clients will be notified of significant changes. Continued use of services after changes implies acceptance.

12. Contact Information

For questions, appointment scheduling, or concerns, please contact:

• Leslie Noble, MS, LPC-S
• [email protected]
• 972-998-2952

Conclusion

Carefully reviewing and understanding these terms and conditions is an essential part of establishing a successful therapeutic relationship. Our aim is to support your well-being with professionalism, compassion, and respect. Thank you for choosing StrongHeart Warrior Project as your partner in healing and growth.